Refund Policy
At IdealDay, we want pricing and refunds to be as simple and honest as the product itself. This page explains exactly what to expect.
Free Tier
You can try IdealDay for free — up to two full planning weeks or fifteen daily plans, whichever you reach first. There's no time limit on the free tier. You decide when (or whether) to upgrade.
Monthly and Annual Subscriptions
- You can cancel your subscription at any time from your account settings. No support ticket needed.
- When you cancel, you will not be billed again.
- You keep access to all app features until the end of the billing period you have already paid for.
- We do not offer prorated refunds for partial periods. If you cancel part-way through a billing period, you keep access for the remainder of that period, but we will not refund the unused portion.
Lifetime Memberships
Lifetime memberships are non-refundable. Because they are a one-time purchase at a steep discount relative to the subscription price, we cannot reverse the sale once it is complete.
Before buying a lifetime membership, we suggest:
- Trying the free tier first to confirm that IdealDay fits how you plan.
- Reading the full terms in our Terms and Conditions.
If the service is ever discontinued, we have committed in our terms to giving at least 90 days' notice and a way to export your data.
Your Data
You can export your data — marathons, weeks, days, and habit history — at any time from your account settings. That remains true whether your subscription is active, canceled, or expired. We do not hold your data hostage.
Questions or Special Situations
Life happens, and we would rather fix a problem than argue about one. If something went wrong with your subscription — a double charge, a feature that did not work as described, or anything else worth a second look — please reach out via our contact form.
We aim to respond within two business days.
This is the plain-English version of our refund terms. The legally binding version is in our Terms and Conditions.
Effective as of April 30, 2026.